Frequently asked questions
Who do I contact about my FoodShare, BadgerCare, Child Care Assistance?
You will need to contact the Western Region for Economic Assistance at 1-888-627-0430.
Energy Assistance Information
The Wisconsin Home Energy Assistance Program is a program designed to assist households with their yearly heat and/or electric costs. The 2020-2021 heating season starts October 1, 2020.
Eligibility will NOW be based on the household's previous month of income, rather than the former requirement of the previous three moths of income. Self-Employment Income that is affected by COVID-19 will also be based on previous month of income, rather than the former requirement of using the most recent tax records.
NO walk-in appointments will be accepted for the 2020-2021 heating season. There are three ways to apply: phone appointment, mail or online. To request an application or to schedule a phone appointment, please call (715) 743-5233. For more information on the WI Home Energy Assistance Program, or to complete on online application visit www.homeenergyplus.wi.gov. Also, if you find yourself behind on your heat or electric bills, please call our office at (715) 743-5233 to discuss further assistance.