Frequently asked questions
Who do I contact about my FoodShare, BadgerCare, Child Care Assistance?
You will need to contact the Western Region for Economic Assistance at 1-888-627-0430.
Energy Assistance Information
The Wisconsin Home Energy Assistance Program is a program designed to assist households with their yearly heat and/or electric costs. This program traditionally runs October 1st through May 15th, but due to COVID-19, the program end date has been extended through September 30th.
Eligibility will NOW be based on the household's previous month of income, rather than the former requirement of the previous three moths of income. Self-Employment Income that is affected by COVID-19 will also be based on previous month of income, rather than the former requirement of using the most recent tax records.
Applications are currenlty being accepted by mail or by phone ONLY. To request an application or to schedule a phone appointment, please call (715) 743-5233. Also, if you find yourself behind on your heat or electric bills, please call our office at (715) 743-5233 to discuss further assistance.